India GST Order to Cash (O2C) Questions and Answers

 

1.Interim Recovery and Recovery Accounts are Greyed out..Why?

The Interim recovery and Recovery account fields will be enabled only if the
Recoverable flag is checked in the Details tab of Tax Type Setup

 

2.Recovery Rate is greyed out in Tax rates Screen.Why?

Recovery rate will be enabled only if the tax type code picked
has recoverable flag checked in the Details tab of Tax Type Setup

 

3.Why does document sequence/invoice number doesn't generate even after ship confirm?

Setup 1
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Please check the flag "Raise Business Events" in Shipping and Global Parameters

Setup for WSH event Business Event:

1. Shipping Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Shipping Parameters

Set check box 'Raise Business Events' to 'Yes'.

2. Global Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Global Parameters

Set check box 'Raise Business Events' to 'Yes'.

Setup 2
=======
Please make sure that the Document Sequence is being defined in below form

Oracle Financials for India --> Define Document Sequencing

 

4.While trying to define Document Sequence Organization LOV doesn't show any values..Why?

Please check whether the regime for which the document sequence is required is mapped against first party registration

Navigation : Oracle Financials for India--> Party Registrations --> Define First Party Registration

Pick the Regime Type,Organization Type,Organization Name and click on Find Window

In the registrations tab ,check if the Regime Code is mapped or not
If not mapped please map the same and then try creating the Document Sequence again

 

5.Taxes are not matching when checking in India Tax details UI from Sales Order and Fulfilled Orders.Why?

Please query the Tax rate in "Define Tax Rate" under Oracle Financials for India --Define Tax Rate
There will be a end date provided for existing tax rate and a new rate would have been defined
Sales order created when the tax rate is X% and shipping performed when the tax rate is Y%
Thus the difference.

 

6.Why the Tools > India Tax Details is grayed out at Sales order Line Level or AR Invoice Line Level?

Tools > India Tax Details will be enabled only at header level for any document. Thus to apply or review taxes one must need to keep the cursor at document header and then navigate.

 

7.Tax Amount not showing in Sales Orders Localized/AR Localized Form.Why?

Unlike earlier we will no longer have Localized forms in the new GST solution and to view the tax details Query the Base Sales Order Screen and Navigate to Tools --> India Tax Details and for AR Transaction Query the Base AR Transaction Screen and Navigate to Tools --> India Tax Details

 

8.It is observed that even though Third party Registration setup is not done System allows to apply tax in AR Invoice.Please clarify.

1. Please note that it is the intended functionality that the system allows the user to apply the tax without the third party registrations.
2. E.g. When user need to issue an invoice to a Non registered dealer/party, it is not required to record his registration details.

Hence it is at the discretion of the user to register the party details or not based on the requirements.

 

9.Tax Category Defaulted through Tax Rules not visible in manual AR transaction.How to resolve it?

The cause of the issue is organization and location is not selected. The Tax category will be visible only post selection of organization and location.Please perform the following to resolve the issue:
1. Query the manual AR transactions
2. Navigate to Tools > India Tax Details
3. Select the organization and location. Save changes
4. Retest the issue

 

10.How to have different Document Sequencing for Sales Order and AR transactions?

While Defining the Document Sequencing please pick Document Type as "Sales Order" for Order transactions and "AR Transactions" for Manual AR Transactions

 

11.How to have a new Document Sequence for every Order/AR Transaction type?

While defining the Document Sequencing please pick Document Category from the List of Values to achieve the same

 

12.Taxes are not showing in India Tax details after Ship Confirm is completed.Why?

Please check the flag "Raise Business Events" in Shipping and Global Parameters

Setup for WSH event Business Event:

1. Shipping Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Shipping Parameters

Set check box 'Raise Business Events' to 'Yes'.

2. Global Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Global Parameters

Set check box 'Raise Business Events' to 'Yes'.

 

13.Concurrent India-Check Delivery OM/INV Interface not triggered after Ship confirm

Please check the flag "Raise Business Events" in Shipping and Global Parameters

Setup for WSH event Business Event:

1. Shipping Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Shipping Parameters

Set check box 'Raise Business Events' to 'Yes'.

2. Global Parameters:
OM responsibility->Oracle Order Management->Setup->Shipping->Global Parameters

Set check box 'Raise Business Events' to 'Yes'.

3.Make sure the triggers are enabled

 

14.While Completing Manual AR Invoice the below error appears.How to rectify the same?

APP-AR-11526 : Encountered an error in JAI_AR_TAX_DET_PKG.determine_manual_ar_tax.Unexpected exception:ORA-1400:cannot insert NULL into ("JA"."JAI_RGM_RECOVERY_LINES"."ORGANIZATION_ID")

The cause of the issue is organization and location is not selected.
1. Query the manual AR transactions
2. Navigate to Tools > India Tax Details
3. Select the organization and location. Save changes
4. Retest the issue

 

15. In the AR Transactions.India Tax Details form, user is unable to view the List Of Values for the fields: Inventory Organization and Location. Please clarify.

1. Ensure that the First Party Registrations Setup is done for the Combination of Inventory Organization and Location.
2. Check afresh

 

16. Error "Encountered an error in JAI.PLSQL.JAI_TAX_PROCESSING_PKG.IMPORT_DOCUMENT_WITH_TAX Encountered an error in JAI_AR_TAX_DET_PKG.determine_importing_ar_tax. No desired account was found for tax rate" In Auto Invoice Log file. How to resolve?

The cause of the error is Organization and location used in Sales order is not registered in Tax Type. Please perform the following to resolve the issue:

1. Navigate to Oracle Financials for India

2. Tax Configuration > Tax Type > Query the Tax Type used > Register the organization and location and its accounts

3. Retest the issue

 

17. Error "JAI_TAX_ACCOUNTING_PKG.get_accounting_ar_receipt. No Revenue or Receivable Accounting" While applying Taxes on AR Receipt?

The cause of the issue is not all the accounts provided in Tax Type Definition form of Tax Type used in AR Receipts. Please perform the following:

1. Navigate to Oracle Financials for India

2. Configuration > Tax Type > Query the Tax Type

3. Provide Accounts and Save changes

4. Retest the issue

 

18.Is it required to do E-Business Tax Setup in GST, in order to have the taxes carried forward from Order to Invoice?

E-Business Tax Setup is not required in GST in order to have the taxes carried fowarded from Order to Invoice

 

19.Shipment is completed without item classification.Is it intended?Also is it mandatory to have third part registration setup to complete the shipment?

Item classification setup is required for HSN/SAC code capturing and tax recoverability.
System will not stop the shipment if the item classification is not done.system is behaving as intended.

Third party registration is not mandatory to complete the Shipment

 

20.When user attach the tax to manual AR transactions, On what basis the distribution gets picked for the relevant tax?

The tax gets picked up based on the Organization and location user picks up in the India Tax Details
For the same combination whatever accounts has been defined in tax type,the same will be picked up for distributions