WARNING: DO NOT USE THIS SCREEN FOR MIGRATED TRANSACTIONS!
- Navigate to the ‘Credit Transactions’ window
- Type the invoice number to credit into the ‘Number’ field
- Click ‘Find’
- In the ‘Reason’ field select a suitable reason from the LOV
- Click the ‘Credit Lines’ button and a new window opens up
- Click into the ‘Num’ field and select the line to credit. If there is only one line on your invoice, only that line will appear
- In the ‘Quantity’ field, type in the quantity to credit preceded by a minus (-)
- Save your work
- Make a note of the credit memo number
- Inform your authoriser of the number and make sure they authorise (complete) it
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