Sunday, March 20, 2016

AR - How do I create a standard receipt and apply it to a customer account?


  1. Navigate to the Receipts window
  1. Type in the amount received from the customer in the ‘Receipt amount’ field. Remember to select the appropriate currency

  2. Click into the ‘Receipt type’ field and ensure that it says ‘Standard’

  3. Click into the flexfield below the ‘Functional amount’ field to complete the following receipt information:
a.    Payment type
b.    The other mandatory fields dependent on the payment type


  1. Type in the customer name or customer number into the ‘Customer Name’ or ‘Customer Number’ field

  2. Save your work

  3. Click ‘Apply’ and you are taken directly to the ‘Applications’ window

  4. By clicking on the LOV in the ‘Apply To’ field, you can choose to which of the outstanding invoices you wish to apply the funds.

  5. Once you have selected the Invoice to apply the funds to, everything else is populated automatically

  6. Save your work
  7. To print the receipt immediately, click on ‘Tools’ on the menu bar and select ‘Print receipt’

  8. Close the window

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