Type the invoice number to credit
into the ‘Number’ field
Click ‘Find’
In the ‘Reason’ field select a
suitable reason from the LOV
Click the ‘Credit Lines’
button and a new window opens up
Click into the ‘Num’ field and
select the line to credit. If there is only one line on your
invoice, only that line will appear
In the ‘Quantity’ field, type
in the quantity to credit preceded by a minus (-)
Save your work
Make a note of the credit memo
number
Inform your authoriser of the
number and make sure they authorise (complete) it
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