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Saturday, November 12, 2011

How do I create a credit memo for part of the invoice?

WARNING: DO NOT USE THIS SCREEN FOR MIGRATED TRANSACTIONS!

  1. Navigate to the ‘Credit Transactions’ window
  1. Type the invoice number to credit into the ‘Number’ field
  2. Click ‘Find’
  3. In the ‘Reason’ field select a suitable reason from the LOV
  4. Click the ‘Credit Lines’ button and a new window opens up
  5. Click into the ‘Num’ field and select the line to credit. If there is only one line on your invoice, only that line will appear
  6. In the ‘Quantity’ field, type in the quantity to credit preceded by a minus (-)
  7. Save your work
  8. Make a note of the credit memo number
  9. Inform your authoriser of the number and make sure they authorise (complete) it


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