Saturday, November 12, 2011

How do I create a credit memo for the full invoice amount?

WARNING: DO NOT USE THIS SCREEN FOR MIGRATED TRANSACTIONS!

  1. Navigate to the ‘Credit Transactions’ window

  1. Type the invoice number to credit into the ‘Number’ field
  2. Click ‘Find’
  3. In the ‘Reason’ field select a suitable reason from the LOV
  4. In the ‘Credit Transactions’ block click the ‘Credit Balance’ button
  5. You will then get a message telling you the whole amount has been credited
  6. Save your work
  7. Make a note of the credit memo number
  8. Inform your authoriser of the number and make sure they authorise (complete) it

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