ABC
analysis – also called Pareto analysis or the rule of 80/20, is a way of
categorizing inventory items into different types depending on value and use
Aggregate
plans – show the overall production planned for families of products,
typically by month
Agile
strategy – aims at giving a high customer service by responding quickly
to different or changing circumstances
Andon
– a mechanism for showing when a process is working normally,
and when it is developing problems
B2B
– business-to-business dealings, where one business buys
materials from another business
B2C
– business-to-customer dealings,where a final customer buys
from a business
Backorder
– occurs when a customer demand cannot be met from stock, but
the customer waits for the item to come into stock
Batching
rule – a rule for reducing the costs ofMRP by combining several
smaller batches into larger ones
Bill
of materials – an ordered list of all the materials
needed to make a product, and the order in which the materials are used
Break
bulk – typically done in a warehouse, where large quantities of an
item are broken into smaller amounts for delivery to customers
Business
strategy – the set of strategic decisions that affect a whole business
Capacity
– the maximum throughput of a process in a given time
Causal
forecast – a method that uses a known (possibly cause and effect)
relationship to forecast the value of one variable from known values of another
Closed
loop MRP – a version of MRP that includes feedback to ensure that a proposed
schedule causes no problems with, say, capacity
Coefficient
of correlation – shows how closely two variables are
related
Coefficient
of determination – shows the proportion of the sum of
squared error that is explained by a regression
Co-managed
inventory – where an organization and a third party
jointly manage
Stocks
Consumables
– stocks of materials needed to support operations, but which
do not form part of the final product, such as oil, paper, cleaners, etc.
Control
system – part of a scheduling system that checks progress and makes
sure that plans are actually being achieved
Corporate
strategy – the set of strategic decisions that affect the whole
corporation
Cross-docking
– co-ordinates supply and delivery, typically at a warehouse,
so that goods arriving are moved straight away to a loading area ready to be
sent to customers
Customer
– anyone or anything that creates demand for items
Cycle-counting
– where stock is checked at regular intervals, with a small
proportion of items typically checked every week
Cycle
service level – the probability of meeting all demand in
a stock cycle
Cycle
stock – normal stock used during operations
Demand
– the amount of materials wanted by customers
Dependent
demand methods – assume the demand for an item is
directly related to the demand for other items, with this relationship used to
control stocks
Destock
– reduce the amount of stock held
Distribution
centres – locations in the supply chain for performing logistic
activities, often including stocks and warehousing
e-business
or e-commerce –
a general term for transactions that use EDI, often through the Web
Economic
order quantity – the order size that minimizes costs for
a simple inventory system
Efficient
customer response – an extension of JIT principles to other
organizations in the supply chain
Electronic
data interchange (EDI) – a method of transferring data directly
between remote computers
Electronic
fund transfer (EFT) – a method of automatically debiting a
customer’s bank account and crediting the money to a supplier’s account
Electronic
point of sales (EPOS) – a system that records transactions at a
cash register and transfers the information to stock control and other
functions
Enterprise
resource planning – an extension of the MRP approach to
other organizations within a supply chain
e-purchasing
or e-procurement –
systems for electronic purchasing of materials, often using theWeb
ERP
– enterprise resource planning
Error
– in a forecast is defined as the difference between the actual
value and the forecast value
Exponential
smoothing – a widely used method of projective
forecasting,
where:
New Forecast = α × latest
demand + (1 − α) × previous forecast
FIFO
– first-in-first-out convention for valuing stock
Finished
goods – items that are ready to be moved to a customer
finite
replenishment rate – when deliveries do not arrive in a
single batch, but feed into stock over some period
Fixed
order quantity method – approaches to inventory control that
place orders of fixed size at variable intervals of time
Forecast
– assessment of what will happen in the future
Forecast
error – difference between the actual value and the forecast value
Functional
strategies – the set of strategic decisionsmade for a
particular function
Holding
cost – cost of holding a unit of an item in stock for a unit time
Independent
demand methods – assume that the demand for an item is
independent of the demand for any other item
Information
system – the system that controls the flow of information throughout an
organization, and makes sure that everyone has the information they need to work
properly
Invalid
minimum – an EOQ that is not on the valid total cost curve when costs are
discounted
Inventory
– is a list of the items held in stock (often taken as being
the stock itself)
Inventorymanagement
information system – the part of amanagement information system
that deals with the information needed for stock control
Item
– a single article that is kept in stock – it is one entry in
the inventory
Item
coding – an arrangement for giving every package of material moved an identifying
tag, usually a bar code or magnetic strip
Jidoka
– quality at source as a means of achieving TQM Judgemental
forecast – a method of forecasting that uses people’s skills, knowledge and
judgement rather than more formal analysis
Just-in-time
– an approach that organizes operations to occur at exactly the
time they are needed
Kanban
– card (either physical or electronic) that passes a message
backwards through the supply chain to trigger JIT operations
Lead
time – the total time between ordering materials and having them
delivered and available for use
Lead
time demand – demand for an item during its lead time
Lean
strategy – a business strategy that aims at doing every operation using
the least possible resource – people, space, stock, equipment, time, etc.
LIFO
– last-in-first-out convention for valuing stock
Linear
regression – a method of finding the line of best fit
through a set of data, which can be used for causal forecasting
Logistics
– the function responsible for the flow of materials into
organizations, through their operations, and then on to customers
Logistics
centre – locations in the supply chain for performing logistic
activities, often including stocks and warehousing
Lost
sales – when customer demand cannot be met, and the customer
withdraws their demand (perhaps moving to another supplier)
Lot
sizing – combining several small orders into larger ones for MRP
Management
information system (MIS) – system that controls the flow of
information throughout an organization and makes sure that everyone has the information
they need to work properly
Manufacturing
resource planning (MRP II) – an extension of the MRP approach to all
resources within an organization
Mass
customization – an approach to operations that combines
the benefits of mass production with the flexibility of customized products
Master
schedule – detailed timetable for production of individual products, typically
by week
Material
– anything that is kept in stock
Material
handling – the function that physically moves materials around a
warehouse or between operations
Material
requirements planning (MRP) – dependent demand method where the demand
for materials is found directly by exploding the master schedule
Mean
absolute deviation – a measure of the average error in a forecast
Mean
error – ameasure of bias in a forecast
Mean
squared error – a measure of the error in a forecast,
which does not have a precise meaning, but is useful for other analyses
Min-max
system – a hybrid method (between fixed order quantity and periodic review)
for setting the size of orders
Mission
– statement of the overall purpose and aims of an organization
Moving
average – the mean value of a fixed number of observations, used for projective
forecasting
MRP
– material requirements planning
MRP
II – manufacturing resource planning
Newsboy
problem – a standard problem of finding the best order size for a
single stock cycle, with uncertain demand
Noise
– random variations in time series (which make forecasting difficult)
Order
– a message from an organization to a supplier requesting a
delivery of materials
Organization
– any business, government, charity or other body that (in this
context) holds stock
Outsourcing
– use of other, third party organizations to perform non-core
activities (such as transport, warehousing, etc.)
Pareto
analysis – also called ABC analysis or the rule of 80/20, is a way of categorizing
inventory items depending on value and use
Partnership
– a formal, long-term relationship between organizations, which
involves a mutual sharing of information, risks and rewards
Parts
list – a bill of materials, giving an ordered list of all the
materials needed to make a product, and also the order in which the materials
are used
Periodic
review methods – approaches to inventory control that
place orders of variable size at fixed intervals of time
Pipeline
stock – stock that is currently being moved from one location to
another
Postponement
– moves almost-finished products into stock, and delays
finalmodifications or customization until the last possible moment
Price
– the amount charged by a supplier
Price
discounts – all unit (we assume) step reductions in
price given for larger Orders
Procurement
– (an extension to purchasing that gives) the function
responsible for acquiring all the materials needed by an organization
Procurement
cycle – sequence of activities needed to acquire materials
Projective
forecast – a forecast that projects historical patterns into the future
Pull
– system used by JIT, where operations are triggered by
customer demand and materials are pulled through the supply chain
Purchasing
– part of procurement responsible for actually buying materials
(and often used to mean the same as procurement)
Quality
circles – group of people who meet to discuss ways of improving product
Quality
Quick
response – extension of JIT principles to other organizations in the
supply Chain
Raw
materials – materials that have arrived from suppliers
and are kept in stock until needed for operations
Reorder
cost – cost associated with each order for materials placed with
suppliers
Reorder
level – the stock level at which it is time to place another order
for materials (generally the lead time demand plus safety stock minus any stock
on order)
Replenishment
– putting materials into stock to replace units that have been
used
Replenishment
rate – the (finite) rate at which materials are added to stock
Reverse
logistics – brings materials (defects, spare units,
wrong deliveries, packaging, materials for recycling, containers, etc.) back
from customers to suppliers
Rule
of 80/20 – also called Pareto analysis or ABC analysis, is a way of
categorizing inventory items depending on value and use
Safety
stock – a reserve of materials that is not normally needed, but is
held to cover unexpected circumstances
Scheduling
rules – guidelines or rules of thumb that give reasonable results for
scheduling problems
Scientific
inventory control – the use of mathematical models to find
optimal stock levels and ordering policies
Seasonal
stock – stock that is used to maintain stable operations through
seasonal variations in demand
Sensitivity
– the rate at which a forecast responds to changes in demand
Service
level – a measure of the proportion of customer demand met from stock
(or some equivalent measure)
Shortage
– occurs when customer demand cannot be met from stock
(resulting in backorders or lost sales)
Shortage
cost – cost associated with each shortage (which may be dependent or
independent of the amount of shortage or its duration)
Short-term
schedules – detailed timetables for all resources
used in an organization
Simulation
– uses a dynamic model to duplicate the continuous operation of
a system over time
SKU
– stock keeping unit (an alternative name for item)
Smoothing
constant – a value used to set the sensitivity of a forecasting method
Spare
parts – items held in stock as replacements to keep machinery,
equipment, etc working properly
Stock
– all the goods and materials that are stored by an
organization until they are needed
Stock
cycle – sequence of repeated events for stock holdings; the time
between consecutive replenishments
Stock
keeping unit (SKU) – an alternative name for item
Stocktaking
– periodic checks to find differences between recorded and
actual stock levels
Strategic
alliance – a formal, long-term relationship between organizations,which involves
a mutual sharing of information, risks and rewards
Strategic
decision – a decision by senior managers that has effects over the long
term
Supplier
– anyone or anything that replenishes or adds to stock
Supply
chain – the series of activities and organizations that a product
moves through between initial suppliers and final customers
Supply
chain management – the function responsible for the flow of
materials into organizations, through their operations, and then on to
customers
Tactical
decision – a decision made by middle managers that has effects over the medium
term
Target
stock level – determines the order size for a periodic
review method (with order size equal to target stock level minus current stock
minus amount already on order)
Third
party operations – the use of an outside organization to
perform non-core activities (which are outsourced)
Time
series – a series of observations taken at regular intervals of time
Total
quality management (TQM) – a means of ensuring that all products
have perfect quality
Two-bin
system – simple method for finding when it is time to place an order,
by storing the reorder level in one bin and the remaining stock in another
Uncertainty
– occurs when a value is not known exactly, but follows a known
probability distribution
Unit
– the standard size or quantity of a stock item
Unit
cost – cost of buying (or acquiring) each unit of an item
Unitization
– putting materials into standard packages (typically on pallets
or in containers) to ease movement
Utility
– perceived value of materials (often considered as place
utility when materials are in the right locations, and time utility when they
are available at the right time)
Valid
minimum – an EOQ that corresponds to a point on the valid total cost
curve when costs are discounted
Valid
total cost curve – the stepped curve that connects valid
sections of a family of cost curves when there are price discounts
Vendor-managed
inventory – has suppliers managing both their own
stocks and those held further down the supply chain
Vision
– statement of the overall purpose and aims of an organization
Warehouse
– any location where stocks are held
Work
in process – another term for work in progress
Work in progress – units that are currently being worked on
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