Oracle Order to Cash (O2C) Life Cycle

In this article, we will go through the Order to Cash cycle. The below are the steps in short: 

1.     Enter the Sales Order

2.     Book the Sales Order

3.     Launch Pick Release

4.     Pick Confirm The Order

5.     Ship Confirm The Order

6.     Create Invoice

7.     Create the Receipts either manually or using Auto Lockbox (In this article we will concentrate on Manual creation)

8.     Transfer to General Ledger

Let’s get into the details of each step mentioned above.

1.     Enter the Sales Order:

Navigation:

Order Management Super User Operations (USA) àOrders Returns àSales Orders

 

Enter the Customer details (Ship to and Bill to address), Order type.

At this stage, the FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL is ‘Entered’

SELECT

HEADER_ID

,ORDER_NUMBER

,FLOW_STATUS_CODE

,ORDER_CATEGORY_CODE

,BOOKED_FLAG

,ORG_ID

FROM oe_order_headers_all

WHERE order_number = 66465

Click on Lines Tab. Enter the Item to be ordered and the quantity required.

Line is scheduled automatically when the Line Item is saved.

Scheduling/un-scheduling can be done manually by selecting Schedule/Un schedule from the Actions Menu.

You can check if the item to be ordered is available in the Inventory by clicking on Availability Button.

Save the work.

Underlying Tables affected: 

In Oracle, Order information is maintained at the header and line level.

The header information is stored in OE_ORDER_HEADERS_ALL and the line information in OE_ORDER_LINES_ALL when the order is entered. The column called FLOW_STATUS_CODE is available in both the headers and lines tables which tell us the status of the order at each stage.

SELECT

HEADER_ID

,LINE_ID

,LINE_TYPE_ID

,FLOW_STATUS_CODE

,LINE_NUMBER

,ORDERED_ITEM

,ORDERED_QUANTITY

,UNIT_LIST_PRICE_PER_PQTY

FROM OE_ORDER_LINES_ALL

WHERE 1=1

AND HEADER_ID = 192535

  

<![if !supportLists]>2.      <![endif]>Book the Sales Order:

Book the Order by clicking on the Book Order button.

Now that the Order is BOOKED, the status on the header is change accordingly.

Underlying tables affected: 

At this stage:

The FLOW_STATUS_CODE in the table OE_ORDER_HEADERS_ALL would be

‘BOOKED’

SELECT

HEADER_ID

,ORDER_NUMBER

,FLOW_STATUS_CODE

,ORDER_CATEGORY_CODE

,BOOKED_FLAG

,ORG_ID

FROM oe_order_headers_all

WHERE order_number = 66465

The FLOW_STATUS_CODE in OE_ORDER_LINES_ALL will be ‘AWAITING_SHIPPING’.

SELECT

HEADER_ID

,LINE_ID

,LINE_TYPE_ID

,FLOW_STATUS_CODE

,LINE_NUMBER

,ORDERED_ITEM

,ORDERED_QUANTITY

,UNIT_LIST_PRICE_PER_PQTY

FROM OE_ORDER_LINES_ALL

WHERE 1=1

AND HEADER_ID = 192535

Record(s) will be created in the table WSH_DELIVERY_DETAILS with

RELEASED_STATUS=’R’ (Ready to Release)

SELECT

DELIVERY_DETAIL_ID

,SOURCE_HEADER_ID

,SOURCE_LINE_ID

,CUSTOMER_ID

,INVENTORY_ITEM_ID

,RELEASED_STATUS

FROM WSH_DELIVERY_DETAILS

WHERE 1=1

AND SOURCE_HEADER_ID = 192535

Also Record(s) will be inserted into WSH_DELIVERY_ASSIGNMENTS.

SELECT * FROM WSH_DELIVERY_ASSIGNMENTS

At the same time DEMAND INTERFACE PROGRAM runs in the background and inserts into MTL_DEMAND 

select * from MTL_DEMAND

<![if !supportLists]>3.      <![endif]>Launch Pick Release:

Navigation:

Shipping àRelease Sales Order  àRelease Sales Orders.

 

Key in Based on Rule and Order Number

In the Shipping Tab key in the below:

Auto Create Delivery: Yes

Auto Pick Confirm: Yes

Auto Pack Delivery: Yes

In the Inventory Tab:

Auto Allocate: Yes

Enter the Warehouse : M1

Click on Execute Now Button.

On successful completion, the below message would pop up as shown below.

Pick Release process in turn will kick off several other requests like Pick Slip Report, Shipping Exception Report and Auto Pack Report

Underlying Tables affected:

If Auto create Delivery is set to ‘Yes’ then a new record is created in the table WSH_NEW_DELIVERIES.

SELECT

DELIVERY_DETAIL_ID

,SOURCE_HEADER_ID

,SOURCE_LINE_ID

,CUSTOMER_ID

,INVENTORY_ITEM_ID

,RELEASED_STATUS

FROM WSH_DELIVERY_DETAILS

WHERE 1=1

AND SOURCE_HEADER_ID = 192535

SELECT * FROM WSH_NEW_DELIVERIES

WHERE 1=1

AND DELIVERY_ID = 3773405

ORDER BY CREATION_DATE DESC

SELECT * FROM WSH_DELIVERY_ASSIGNMENTS

WHERE 1=1

AND DELIVERY_DETAIL_ID = 3962503

ORDER BY CREATION_DATE DESC

DELIVERY_ID is populated in the table WSH_DELIVERY_ASSIGNMENTS.

The RELEASED_STATUS in WSH_DELIVERY_DETAILS would be now set to ‘Y’ (Pick Confirmed) if Auto Pick Confirm is set to Yes otherwise RELEASED_STATUS is ‘S’ (Release to Warehouse).

<![if !supportLists]>4.      <![endif]>Pick Confirm the Order:

IF Auto Pick Confirm in the above step is set to NO, then the following should be done.

Navigation:

Inventory Super User > Move Order> Transact Move Order

 

In the HEADER tab, enter the BATCH NUMBER (from the above step) of the order. Click FIND. Click on VIEW/UPDATE Allocation, then Click TRANSACT button. Then Transact button will be deactivated then just close it and go to next step.

<![if !supportLists]>5.      <![endif]>Ship Confirm the Order:

Navigation:

Order Management Super User>Shipping >Transactions.

 

Query with the Order Number.

  

Click On Delivery Tab

Click on Ship Confirm.

 

 

The Status in Shipping Transaction screen will now be closed.

This will kick off concurrent programs like. INTERFACE TRIP Stop, Commercial Invoice, Packing Slip Report, Bill of Lading

Underlying tables affected:

RELEASED_STATUS in WSH_DELIVERY_DETAILS would be ‘C’ (Ship Confirmed)

FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL would be “BOOKED“

FLOW_STATUS_CODE in OE_ORDER_LINES_ALL would be “SHIPPED“

SELECT

HEADER_ID

,ORDER_NUMBER

,FLOW_STATUS_CODE

,ORDER_CATEGORY_CODE

,BOOKED_FLAG

,ORG_ID

FROM oe_order_headers_all

WHERE order_number = 66435

SELECT

HEADER_ID

,LINE_ID

,LINE_TYPE_ID

,FLOW_STATUS_CODE

,LINE_NUMBER

,ORDERED_ITEM

,ORDERED_QUANTITY

,UNIT_LIST_PRICE_PER_PQTY

FROM OE_ORDER_LINES_ALL

WHERE 1=1

AND HEADER_ID = 192535

SELECT

DELIVERY_DETAIL_ID

,SOURCE_HEADER_ID

,SOURCE_LINE_ID

,CUSTOMER_ID

,INVENTORY_ITEM_ID

,RELEASED_STATUS

FROM WSH_DELIVERY_DETAILS

WHERE 1=1

AND SOURCE_HEADER_ID = 192535

<![if !supportLists]>6.      <![endif]>Create Invoice:

Run workflow background Process.

Navigation:

Order Management >view >Requests

  

Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL with

INTERFACE_LINE_CONTEXT     =     ’ORDER ENTRY’

INTERFACE_LINE_ATTRIBUTE1=     Order_number

INTERFACE_LINE_ATTRIBUTE3=     Delivery_id

SELECT * FROM RA_INTERFACE_LINES_ALL

WHERE 1=1

AND INTERFACE_LINE_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_LINE_ATTRIBUTE1 = 66435

AND INTERFACE_LINE_ATTRIBUTE3 = 3773405

and spawns Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order.

Check the invoice details from order form query with order number click on Actions and select Additional Order Information

Click on Invoice/Credit memo tab

The Invoice created can be seen using the Receivables responsibility

Navigation:

Receivables Super User> Transactions> Transactions

Query with the Order Number as Reference.

  

Underlying tables:

RA_CUSTOMER_TRX_ALL will have the Invoice header information. The column INTERFACE_HEADER_ATTRIBUTE1 will have the Order Number.

RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information. The column INTERFACE_LINE_ATTRIBUTE1 will have the Order Number.

SELECT

CUSTOMER_TRX_ID

,TRX_NUMBER

,INTERFACE_HEADER_ATTRIBUTE1

,INTERFACE_HEADER_ATTRIBUTE2

,INTERFACE_HEADER_ATTRIBUTE3

,INTERFACE_HEADER_CONTEXT

,STATUS_TRX

FROM RA_CUSTOMER_TRX_ALL

WHERE 1=1

AND INTERFACE_HEADER_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_HEADER_ATTRIBUTE1 = '66435'

AND INTERFACE_HEADER_ATTRIBUTE3 = 3773405

ORDER BY CREATION_DATE DESC

SELECT * FROM RA_CUSTOMER_TRX_LINES_ALL

WHERE 1=1

AND TRX_NUMBER = ’10037546’

AND INTERFACE_LINE_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_LINE_ATTRIBUTE1 = 66435

AND INTERFACE_LINE_ATTRIBUTE3 = 3773405

ORDER BY CREATION_DATE DESC

<![if !supportLists]>7.      <![endif]>Create receipt:

Navigation:

Receivables> Receipts> Receipts

Enter the information.

Click on Apply Button to apply it to the Invoice.

Save the form

Underlying tables:

SELECT * FROM AR_CASH_RECEIPTS_ALL

WHERE 1=1

AND RECEIPT_NUMBER = 'R10037546'

ORDER BY CREATION_DATE DESC

SELECT * FROM AR_RECEIVABLE_APPLICATIONS_ALL

WHERE 1=1

AND CASH_RECEIPT_ID = 113993

ORDER BY CREATION_DATE DESC

SELECT * FROM AR_PAYMENT_SCHEDULES_ALL

WHERE 1=1

AND CASH_RECEIPT_ID = 113993

ORDER BY CREATION_DATE DESC

Check the invoice balance amount from invoice transaction form

  

Create receipt for balance amount

<![if !supportLists]>8        <![endif]>Transfer to General Ledger:

Go to General Ledger and check the account

SELECT

HEADER_ID

,ORDER_NUMBER

,FLOW_STATUS_CODE

,ORDER_CATEGORY_CODE

,BOOKED_FLAG

,ORG_ID

FROM oe_order_headers_all

WHERE order_number = 66435

SELECT

HEADER_ID

,LINE_ID

,LINE_TYPE_ID

,FLOW_STATUS_CODE

,LINE_NUMBER

,ORDERED_ITEM

,ORDERED_QUANTITY

,UNIT_LIST_PRICE_PER_PQTY

FROM OE_ORDER_LINES_ALL

WHERE 1=1

AND HEADER_ID = 192535

SELECT

DELIVERY_DETAIL_ID

,SOURCE_HEADER_ID

,SOURCE_LINE_ID

,CUSTOMER_ID

,INVENTORY_ITEM_ID

,RELEASED_STATUS

FROM WSH_DELIVERY_DETAILS

WHERE 1=1

AND SOURCE_HEADER_ID = 192535

SELECT * FROM WSH_NEW_DELIVERIES

WHERE 1=1

AND DELIVERY_ID = 3773405

ORDER BY CREATION_DATE DESC

SELECT * FROM WSH_DELIVERY_ASSIGNMENTS

WHERE 1=1

AND DELIVERY_DETAIL_ID = 3962503

ORDER BY CREATION_DATE DESC

SELECT * FROM RA_INTERFACE_LINES_ALL

WHERE 1=1

AND INTERFACE_LINE_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_LINE_ATTRIBUTE1 = 66435

AND INTERFACE_LINE_ATTRIBUTE3 = 3773405

SELECT

CUSTOMER_TRX_ID

,TRX_NUMBER

,INTERFACE_HEADER_ATTRIBUTE1

,INTERFACE_HEADER_ATTRIBUTE2

,INTERFACE_HEADER_ATTRIBUTE3

,INTERFACE_HEADER_CONTEXT

,STATUS_TRX

FROM RA_CUSTOMER_TRX_ALL

WHERE 1=1

AND INTERFACE_HEADER_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_HEADER_ATTRIBUTE1 = '66435'

AND INTERFACE_HEADER_ATTRIBUTE3 = 3773405

ORDER BY CREATION_DATE DESC

SELECT * FROM RA_CUSTOMER_TRX_LINES_ALL

WHERE 1=1

AND INTERFACE_LINE_CONTEXT = 'ORDER ENTRY'

AND INTERFACE_LINE_ATTRIBUTE1 = 66435

AND INTERFACE_LINE_ATTRIBUTE3 = 3773405

ORDER BY CREATION_DATE DESC

SELECT * FROM AR_CASH_RECEIPTS_ALL

WHERE 1=1

AND RECEIPT_NUMBER = 'R10037546'

ORDER BY CREATION_DATE DESC

SELECT * FROM AR_RECEIVABLE_APPLICATIONS_ALL

WHERE 1=1

AND CASH_RECEIPT_ID = 113993

ORDER BY CREATION_DATE DESC

SELECT * FROM AR_PAYMENT_SCHEDULES_ALL

WHERE 1=1

AND CASH_RECEIPT_ID = 113993

ORDER BY CREATION_DATE DESC

**************** O2C Complete Query ****************

select ooha.order_number,ooha.org_id,

       hca.account_name,

       hp.party_name "Customer Name",

       hcasab.orig_system_reference      BILL_TO_ORIG_REF,

       hpsb.status                       BILL_TO_STATUS,

       'ADDRESS1 - '||bill_loc.address1||','||CHR(10)|| 'ADDRESS2 - '||bill_loc.address2||','||CHR(10)||

       'ADDRESS3 - '||bill_loc.address3||','||CHR(10)|| 'CITY     - '||bill_loc.city||','||CHR(10)||

       'POSTAL CD- '||bill_loc.postal_code||','||CHR(10)|| 'COUNTRY  - '|| bill_loc.country  BILL_TO_ADDRESS,

       hcasas.orig_system_reference      SHIP_TO_ORIG_REF,

       hpss.status SHIP_TO_STATUS,

       'ADDRESS1 - '||ship_loc.address1||','||CHR(10)|| 'ADDRESS2 - '||ship_loc.address2||','||CHR(10)||

       'ADDRESS3 - '||ship_loc.address3||','||CHR(10)|| 'CITY     - '||ship_loc.city||','||CHR(10)||

       'POSTAL CD- '||ship_loc.postal_code||','||CHR(10)|| 'COUNTRY  - '|| ship_loc.country  SHIP_TO_ADDRESS,

       oola.inventory_item_id,oola.ordered_item,

       msib.description item_description,

       wnd.name delivery_number,

       rct.trx_number "AR Invoice Number",

       acr.receipt_number "AR Receipt Number",

       gjh.ledger_id,

       gjh.name

  from oe_order_headers_all ooha,

       oe_order_lines_all oola,

       hz_parties hp,

       hz_cust_accounts hca,

       hz_party_sites hpss,

       hz_party_sites hpsb,

       hz_locations bill_loc,

       hz_locations ship_loc,

       hz_cust_acct_sites_all hcasab,

       hz_cust_acct_sites_all hcasas,

       hz_cust_site_uses_all hzsuab,

       hz_cust_site_uses_all hzsuas,

       mtl_system_items_b msib,

       wsh_delivery_details wdd,

       wsh_new_deliveries wnd,

       wsh_delivery_assignments wda,

       ra_customer_trx_all rct,

       ra_customer_trx_lines_all rctl,

       ra_cust_trx_line_gl_dist_all rctld,      

       ar_cash_receipts_all acr,

       xla.xla_transaction_entities xte,

       xla_events xe,

       xla_ae_headers xah,

       xla_ae_lines xal,

       xla_distribution_links xdl,

       gl_import_references gir,

       gl_je_batches gjb,

       gl_je_headers gjh,

       gl_je_lines gjl

where ooha.order_number = :SalesOrderNumber --Right click :RequitionNumber from Toad Enable Prompt For Substitution Variables

   and ooha.org_id = 204

   and hca.cust_account_id    = ooha.sold_to_org_id

   and hp.party_id            = hca.party_id

   and hpss.party_id            = hca.party_id

   and hpsb.party_id            = hca.party_id

   and bill_loc.location_id = hpss.location_id

   and ship_loc.location_id = hpsb.location_id

   AND hcasas.cust_account_id  = hca.cust_account_id

   AND hcasab.cust_account_id  = hca.cust_account_id

   AND hcasas.party_site_id    = hpss.party_site_id

   AND hcasab.party_site_id    = hpsb.party_site_id

   and hzsuas.cust_acct_site_id = hcasas.cust_acct_site_id

   and hzsuab.cust_acct_site_id = hcasab.cust_acct_site_id

   and hzsuas.site_use_id = ooha.ship_to_org_id

   and hzsuab.site_use_id = ooha.invoice_to_org_id          

   and wda.delivery_id        = wnd.delivery_id(+)

   and wdd.delivery_detail_id = wda.delivery_detail_id

   and wdd.source_header_id   = ooha.header_id

   and wdd.source_line_id     = oola.line_id

   and wdd.organization_id    = msib.organization_id(+)

   and wdd.inventory_item_id  =msib.inventory_item_id(+)

   and rct.interface_header_attribute1 = to_char(ooha.order_number)

   and rct.org_id = ooha.org_id

   and rctl.customer_trx_id = rct.customer_trx_id

   and rctl.sales_order = to_char(ooha.order_number)

   and rctld.customer_trx_id = rct.customer_trx_id

   and rctld.customer_trx_line_id = rctl.customer_trx_line_id

   and acr.receipt_number = 'G-1001'

   and acr.pay_from_customer = rct.sold_to_customer_id

   and acr.org_id = ooha.org_id

   and acr.customer_site_use_id = rct.bill_to_site_use_id

   and xte.transaction_number = acr.receipt_number

   and xte.entity_code = 'RECEIPTS'

   and xe.entity_id = xte.entity_id

   and xah.event_id = xe.event_id

   and xal.ae_header_id = xah.ae_header_id

   and xal.accounting_class_code = 'CASH'

   and xdl.ae_header_id = xah.ae_header_id

   and xdl.ae_line_num = xal.ae_line_num

   --and xdl.source_distribution_id_num_1

   and gir.reference_5 = xte.entity_id  -- Entity Id

   and gir.reference_6 = to_char(xe.event_id) --Event Id

   and gir.reference_7 = to_char (xah.ae_header_id) -- AE Header Id

   and gir.gl_sl_link_id = xal.gl_sl_link_id

   and gir.created_by = 1318

   and gjb.je_batch_id = gir.je_batch_id

   and gjh.je_batch_id=gjb.je_batch_id

   and gjh.je_header_id = gir.je_header_id

   and gjl.je_header_id=gjh.je_header_id

   and gjl.je_line_num= gir.je_line_num