- Navigate to the Customers Standard window
- Search for the customer using wildcards where necessary
- Click on the customer’s record and click ‘OK’ to open up the customer details
- Click onto the ‘Classification’ Tab and check the ‘Profile Class’
- Click back onto the ‘Addresses’ tab
- In the ‘Addresses’ tab, click on ‘New’ at the bottom of the page
- Click into the ‘Address’ field to type in the new address details
- Complete all the mandatory (yellow) fields
- Click OK
- Click into the ‘Usage’ field and select either ‘Bill to’ or ‘Ship to’
- In the ‘Location’ field, type the postcode followed by the city of the new address you have just created
- Save your work if you have created a Ship To address
- Only if you have created a Bill To address complete the following steps:
- Click ‘Open’
- Click into the ‘Revenue’ field and another window opens
- Click into the Activity field and type in the following code: WH00139
- Click into the IE Code field and type in this code: 9800
- Click into the Source of Funds field and select the suitable option
- Click OK
- Save the changes made
- Click into the ‘Contact’ field
- Select a name from the LOV
- Close the window
- Close the ‘Address’ window
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